How do I manage Fire Events with the Roll Call Monitor?

The Roll Call Monitor can be used by one or more people to oversee all the Roll Calls that are running across a Location, to ensure that nobody who should be present has been missed. It is essentially a merged view of all Roll Call Data and is designed to be the definitive view of the success of the Roll Calls.

This guide will look at:

  • Accessing the Roll Call Monitor
  • What the Roll Call Monitor Shows
  • Marking People as Present from Within the Monitor
  • Employees Clocking Out During a Roll Call
  • Viewing Clocked Out Employees
  • Restarting the Monitor and all Roll Calls
  • Reporting on the Roll Calls After The Event

Accessing the Roll Call Monitor

Access to the Roll Call Monitor is a User permission. If you have access, then all you need to do to use it is to log into the Focus Self Service app as a Focus User, not a Focus Employee. This will include your personal Focus experience (viewing your schedule, request holiday etc) but will also give you access to certain User features. There is a separate guide explaining this login process.

Tap Roll Call Monitor on your app main screen. If required, select the Location you wish to view.

In this screen you can also restart all Roll Calls for all Users. This will effectively invalidate every currently running Roll Call and force all Users to start again. In the normal run of things, this should not be used and is explained in more detail below.

What the Roll Call Monitor Shows

At first glance the Roll Call Monitor looks very similar to the Roll Calls themselves. The difference lies in what data it shows, how it displays it, and how you interact with it.

Every ‘Present’ person you see on the Roll Call Monitor should have been marked Present by another Focus User, or self declared using the Focus Wave Fire Point. Because of this there is no Blue colour, as you might see in the standard Roll Call. Instead, the Monitor will show employees marked in Green if they have been marked as Present by any other Focus User. You will also see an icon showing whether it was a Focus User or a Focus Wave Fire Point that registered the employee.

The small ‘waves’ icon on the right hand side of the employee name shows that the employee in question has Self Declared their safety using the Focus Wave Fire Point.

The small ‘user’ icon means that a Roll Call User has marked the employee as present.

If an employee has Self Declared and also been marked as Present by a Roll Call User, both icons will show.

If you tap on the employee’s name it will open up their card, where you can see the details of the most recent interaction. In the above case, the most recent thing to happen was for Ellie to mark Harry as present using the Roll Call.

Marking People as Present from Within the Monitor

The Roll Call Monitor is primarily used as a read only overview of the running Roll Calls. It is not designed to be used as a Roll Call itself. This is because the individual Roll Calls have specific information about which clocking types or terminals are included, which Fire Groups they relate to and other information. The Monitor, on the other hand, shows every employee who is clocked in for every Roll Call within the selected Location.

For convenience though, you can mark someone as present from the Roll Call Monitor. So you can do it, but in most cases it is better if it is done via a Roll Call. You are also welcome to run your own Roll Calls from your device, and only use the Monitor for an overview.

Although there are no checkboxes on the main view of the Roll Call Monitor, you can still mark people as Present from this screen.

To do so, tap the Employee row anywhere to open up their Employee Card. From here, tap ‘Mark as Present’.

Employees Clocking Out During a Roll Call

The Fire Alarm Roll Call system in Focus is designed to give you an accurate and live snapshot of who is currently ‘IN’ for the purpose of a Fire Alarm.

As you set up your various connection types in Focus for whatever Time and Attendance terminals or Self Service clockings you use, you will have noted whether these clockings should be considered ‘IN’ for the benefit of the Fire Report. For example, you may have terminals inside your premises that allow employees to clock OUT for a lunch break but remain IN for the benefit of the Fire Report, as the assumption would be that the employee is planning to remain on the premises.

If employees choose to clock OUT during a Roll Call in a manner that would remove them from the Roll Call, then they no longer meet the criteria of showing on the list and will be removed. So it is possible that the list of people on the Roll Call will change while it’s running, which will affect things like the Totals at the top of the screen.

This change will affect both the Roll Calls and the Roll Call Monitor.

Because of this, it is best practise to not use clocking terminals as part of your evacuation process. It is more thorough and accurate to keep employees clocked IN, and mark them as Present using the Roll Calls and Monitor.

It also saves time, both for the employees who can prioritise safely exiting the building, and for the Focus Administrators after the event, not having to resolve all the extra clocking data that has accumulated.

The Focus Wave Fire Point does not register as employees clocking OUT, it simply marks them as Safe for the purpose of the Roll Call. It is also an all weather sticker that can be positioned outside at, or near, your Fire Muster Point.

Viewing Clocked Out Employees

By design, Employees who are Clocked OUT will not show on either the Roll Calls or the Roll Call Monitor. They are considered to not be onsite and therefore do not need to be accounted for. The whole Roll Call system is designed around telling you who is IN.

However, there are occasions when you may wish to record the presence of somebody who is not showing up on any Roll Call. Reasons for this could be:

  • An employee who failed to make a normal IN clocking and so doesn’t show on the report.
  • An employee who had clocked out just before the Fire Event, but had not yet left the premises.

There is no way to record somebody as Present in a Roll Call if their name does not appear, but you can do this using the Roll Call Monitor.

  • Tap Options in the top right hand corner of the Roll Call Monitor Screen.
  • Tap ‘Show Clocked Out Employees’

The clocked out employees will now show at the bottom of the list. If you wish to mark one of these Employees as Present, tap their name to open up their Employee Card. The card will also show you their last known Clocking action.

Which Clocked Out Employees are Shown

When you select ‘Show Clocked Out Employees’ in the Roll Call Monitor, you won’t get a list of every employee in your organisation who happens to be clocked out. Rather, Focus will attempt to show you a relevant list of possible names.

Criteria:

  1. The Employee must be ‘active’ - in other words, they cannot have a Leaving Date in the past.
  2. The User who is viewing the Roll Call Monitor must have access to that Employee (via Location or Group access).

If the above criteria are met, the Employee will show if either of the following are true:

  1. The Employee is a member of the Location of the current Roll Call Monitor (via their Employee Record)
  2. Their last IN Clocking would have put them onto one of the Roll Calls that the Monitor is overseeing.

This may seem like a heavy handed approach to filtering, but the intention is to minimise the number of Employees on the list to those that may feasibly be onsite at the time of the Fire Incident.

Restarting the Monitor and all Roll Calls

From the Roll Call Monitor you have access to a reset button that will clear all the data currently gathered - by everyone - and start again.

In most uses of the Roll Call and Roll Call Monitor you should not need to use this button. A Roll Call has a natural span of two hours, by which time it is assumed the Roll Call is over and if the user returns to the Roll Call they would be provided with fresh data.

There are only two cases where the Reset button should be used:

  1. If you know the data is incorrect and all involved Users understand what is happening and wish to start over.
  2. If you have a second drill or a real Fire Event within two hours of the original one - in other words, you want everyone to start from scratch.

Reporting on the Roll Calls After The Event

To view all the actions that occurred after a Fire Event has been concluded, visit the ‘Roll Call Report’.

You can filter the report by date, and also choose which Users to include.

The report breaks down instances of the Roll Call for the chosen date range. It will automatically group by each User’s Roll Call.

There is a separate section for any actions carried out using the Roll Call Monitor.

Focus Wave Fire Point self-declarations will also be group separately, under the sub-heading ‘Fire Point’. These can be filtered out of or into the report by choosing ‘Self’ from the User Picker in the report filter.

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Skill Level

Advanced