How do I prevent ‘buddy clocking’ in Self Service?

What is ‘buddy clocking’?

Sometimes referred to as ‘buddy punching’, it is when one employee asks another to clock in or out for them, making it seem as if they are actively working when they aren’t.

How can Focus prevent ‘buddy clocking’?

There is a Self Service Profile option in Focus that will prevent ‘buddy clocking’ when employees use the Self Service App to clock in and out. This is called the App ID Lock and, when enabled, will ‘lock’ employees into the App when they log in. Therefore, they will be unable to log out and back in again with another employee’s login details.

This guide will look at:

  • Turning on the App ID Lock
  • The effects of turning on the App ID Lock

Turning on the App ID Lock

  1. Select ‘System’ from the Menu Bar.
  2. Select ‘Self Service Profiles’ from the System Tree.
  3. Select the required Self Service Profile.
  4. In the General tab, navigate to the Access Rules section and tick ‘App ID Lock’.
  5. Save.

The effects of turning on the App ID Lock

The initial login screen looks the same as usual, requiring both a PIN and Password. The employee’s experience, once logged in, is also the same.

However, logging out results in the following happening:

  • The Shared Device Mode disappears from the bottom of the logout screen.
  • The Reset button disappears from the bottom of the login screen.
  • The PIN entry box disappears from the login screen.

All of this results in the employee effectively ‘locked in’ to their own login page, so cannot ‘buddy clock’ for other employees.

Additional information

It’s important to note that the App ID Lock is only a foolproof system if the employee does not have access to your Company Code. If an employee does have access to the Company Code, they could effectively log themselves in, clock, log out, delete and reinstall the app, enter the Company Code and then log in and clock again using a colleague's details.

Please note, the App ID Lock only affects the app. If you do not wish Self Service to be accessed via a web browser, do not share the Company Code with your employees.

Related Articles

How do I create a basic Self Service Profile for App users?

Create profiles that define what your employees can do in Self Service

How do I allow employees to edit their own Timesheets?

Giving employees the ability to edit their own Timesheets is a straightforward process, applied in their Self Service Profile.

How do I allow employees to modify the exact number of hours they are requesting off?

Modifying the hours request is a simple Self Service Profile permission.

How do I prevent employees from requesting more Absence than their entitlement allows?

This is easily achieved by turning off the ‘Request More Than Allowed’ setting in Self Service Profiles.

How do I prevent employees from making short notice absence requests?

In order to ensure that you have enough cover in place, you may wish to set a minimum notice period that employees have to give when making absence requests.

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