How do I set up a password policy?

Depending on your company’s requirements, Focus allows you to prescribe, in detail, how your passwords are managed. This includes how secure the passwords are (eg. length, composition), how often they need changing and how employees are informed of any necessary changes.

The Password Policy that you set is Focus-wide and so affects everyone who attempts to log in, from Administrators and other Focus Users to employees who have access to the Self Service App.

This guide will look at:

  • Setting up a Password Policy
  • Password Policy options explained

Setting up a Password Policy

  1. Select ‘System’ from the Menu Bar.
  2. Select ‘System’ from the System Tree.
  3. Select ‘System Setup’.
  4. In the ‘Web’ tab, navigate to the ‘Login’ section.
  5. Change the settings to meet your requirements.
  6. Save.

Password Policy options explained

Password composition

Password minimum length

Passwords need to be at least this length, up to a maximum of 24 characters. The minimum this can be set to is 6.

In our example, the password must be between 6-24 characters.

Minimum numeric characters

Passwords must contain at least this amount of numbers.

In our example, a password must contain at least 1 number.

Minimum upper case characters

Passwords must contain at least this amount of upper case letters.

In our example, a password must contain at least 1 upper case letter.

Minimum lower case characters

Passwords must contain at least this amount of lower case letters.

In our example, a password must contain at least 1 lower case letter.

Minimum non alpha-numeric characters

Passwords must contain at least this amount of characters that are not numbers or letters. In our example, a password must contain at least 1 non alpha-numeric character (eg. £ ! ?).

Whenever you set a new password for an employee in their Employee Form, if any of the above requirements are not met, an error message will inform you of your mistake.

Likewise, when an employee attempts to change their password (ie. in the Self Service App) and any of the requirements are not met, they will also receive a similar error message.

Password changes and expiry settings

Password changes before allowing re-use

The number of completely different passwords that must be used before being able to use the same password again. In our example, the same password can’t be used again until 10 completely different ones have been used.

Expire first time passwords after x days

The initial password that is created in Focus will expire after this period if the employee or Focus User does not attempt to login and change their password (eg. the initial password will expire after 7 days).

Note - when an employee or Focus User logs in for the first time they are automatically required to change their password.

Expire all passwords after x days

Any new password that an employee or Focus User creates will expire after this period (eg. passwords will expire after 365 days so will require changing). 

Warn x days before password expires

When logging in, the employee or Focus User will receive a warning message that their password is due to expire (eg. warnings are sent 7 days before passwords are due to expire).

Force password change within x days of expiry

On login, the employee or Focus User will be forced to change their password before their current password is due to expire. This is an additional safety feature, designed to prevent them being locked out of Focus should their password expire (eg. forced password changes required 3 days before the 365 day expiry period is reached).

Additional information

Minimum requirements

The example below shows the minimum password policy that can be set. This simply allows passwords of 6-24 characters in length with no other limitations. Passwords will not expire and employees and Focus Users will only be prompted to change their password on their very first login.

Two Factor Authentication

Turning on Two Factor Authentication will add an extra layer of security to User logins, requiring a six-digit code to be entered alongside the username and password. This does not affect Self Service logins.

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Skill Level

Advanced