Every organisation tracks different information. Focus doesn't dictate what employee data matters - you do. Create unlimited custom fields of any type:

- Text fields for notes, references, qualifications
- Date fields for renewals, reviews, key milestones
- Dropdown lists for standardised selections
- Number fields for contracted hours, salary bands, targets
- File uploads for documents, certifications, photos

Use these fields in calculations, reports, and automation. Contracted hours feed into scheduling hour limits. Qualification expiry dates trigger renewal reminders. Skills determine shift eligibility.

Design the structure of employee records to match your workflow. Create separate pages for different categories of information:

- Personal details (emergency contacts, right to work documentation)
- Employment information (contract type, probation dates, long service)
- Skills and qualifications (certifications, training, expiry dates)
- Licensing and compliance (driving licences, professional registrations)
- Any other categories your organisation requires

Each page can have its own layout, its own fields, its own purpose.

Add onboarding checklists directly to employee records. Track what's been completed, what's outstanding, what requires follow-up. Store passport scans, right to work documentation, signed contracts - everything you need in one place.

Set probation end dates and let the system remind you when reviews are due. No spreadsheets, no manual tracking, no missed deadlines.

Control exactly who can see and do what. Focus offers over 200 individual user permissions covering every function in the system:

- View or edit employee records
- Access specific locations, groups, or cost centres
- Run particular report types
- Manage clocking terminals
- Approve absences or timesheets
- Create new users

Build permission templates matching your organisational roles: HR Administrator, Team Leader, Supervisor, Manager. Assign permissions once, reuse across users.

Create administrators who can manage users but only grant permissions they themselves possess. A regional manager can create team leaders for their region without giving them access to other regions. HR can create department managers without giving them payroll access.

Full administrator functionality with controlled scope. Delegation without risk.

Control which users see which pages in employee records. HR sees personal details including salary and emergency contacts. Team leaders see attendance and skills. Supervisors see shift history and availability.

Same employee record, different views, appropriate access for everyone.

Create workflows that fire automatically based on dates in employee records:

- Probation ending (reminders 4 weeks and 1 week before)
- Qualifications expiring (alerts to employee and supervisor)
- Long service anniversaries (recognition reminders)
- Contract renewals due (HR notification)
- Licence expiry approaching (prevent scheduling unqualified staff)

Set who receives notifications - the employee, their manager, HR, custom recipients. Choose how far in advance alerts fire.

All triggered workflows appear in a central dashboard. See upcoming probation reviews, expiring qualifications, important milestones. Nothing falls through the cracks.

Track completion, add notes, action items directly from the workflow view.

Give employees access to the Self Service App to manage information you designate:

- View and update contact details
- See their contracted hours and employment dates
- Access important documents (contracts, policies, handbooks)
- Check their attendance summary and Bradford Factor
- View upcoming shifts and request time off

Reduce HR admin burden whilst giving employees autonomy over their own information.

Create different app profiles for different teams or groups. Office staff see scheduling and absence features. Field workers see clocking and mileage tracking. Part-time employees see simplified views.

Give each team exactly the tools they need, nothing they don't.

Comprehensive reporting on the HR metrics that impact your operation:

- Attendance patterns and trends
- Lateness frequency and cost
- Bradford Factor analysis for absence patterns
- Authorised vs. unauthorised absence breakdown
- Holiday booking and balance tracking

Identify cases requiring support before they become disciplinary issues.

Understand where your labour resources are deployed:

- Cost centre analysis showing spend by department/project
- Cost variance reports comparing scheduled vs. actual hours and costs
- Headcount by location, group, contract type
- Skill coverage across your operation
- Contracted hours vs. hours worked

Make informed decisions based on real data, not guesswork.

Build your own reports pulling any employee data fields. Create reports for:

- Upcoming probation reviews
- Qualification renewals due
- Long service anniversaries
- Contract end dates approaching
- Any combination of employee data you need

Email reports to stakeholders. Export to Excel or PDF for further analysis.

 Skills determine shift eligibility
- Contracted hours set weekly scheduling limits
- Locations define where employees can be rostered
- Qualifications with expiry dates prevent scheduling unqualified staff

- Shift rules apply based on employee attributes
- Pay rates flow from employee data
- Cost centres track labour costs accurately
- Hour limits prevent overtime violations

- Holiday entitlements based on contract type
- Approval workflows route to correct managers
- Bradford Factor tracks patterns automatically
- Probation status affects approval rules

When employees leave, the Archive Wizard handles the administrative burden:

- Removes leavers from clocking terminals automatically
- Archives employee records to separate database
- Keeps main system clean and current
- Preserves historical data for reporting and compliance

Access archived records when needed without cluttering day-to-day operations.